Shipping Information

Order delivery time is divided into two parts.

 1. Order processing time: usually 24-48 hours.

It is the time elapsed between the time the customer places the order and the time we hands the order over to the courier company. Generally, orders are shipped within 2-5 days after order confirmation/payment.

Delays may occur for orders placed on weekends. Our warehouse only operates during standard business hours, Monday through Friday, excluding holidays. In these cases, we take steps to ensure that shipping delays are kept to a minimum.

2. Shipping Time: Usually 2-5 days.

Note: When local delivery is in progress, local holidays may also affect delivery time, resulting in delays. Your understanding is appreciated.

Estimated delivery time = (order processing time + shipping time)

The parcel will be sent out from Malaysia. Shipping times are subject to the carrier’s best efforts and may be affected by weather conditions, traffic congestion, transportation issues, delivery attempts, and other unforeseeable events. If you need assistance, please reach out to customer service.